Biznable
Data Processing Addendum
Data protection terms for customer personal data processed through Biznable.
Version: 2026-07-02 · Effective: 2 July 2026
1. Roles and scope
For personal data entered by a business customer into its workspace, the customer is generally the controller and Biznable is the processor. This addendum forms part of the General Terms.
2. Instructions
We process customer personal data only on documented instructions expressed through product use, configuration, support requests, and the agreement, unless applicable law requires otherwise.
3. Confidentiality and security
We apply access controls, authentication, logging, encryption where appropriate, backups, vulnerability management, incident response, and confidentiality obligations proportionate to the service and risk.
4. Subprocessors
We may use subprocessors to provide hosting, communication, payment, support, monitoring, and related functions. Current categories and providers are listed on the Subprocessors page. We remain responsible for contractual safeguards required of our subprocessors.
5. Assistance
Taking account of the service and information available to us, we will reasonably assist with data-subject requests, security obligations, breach response, impact assessments, and regulator enquiries.
6. Incidents
We will notify the customer without undue delay after becoming aware of a confirmed personal-data breach affecting customer data and provide available information reasonably needed for the customer's obligations.
7. Return and deletion
On termination or lawful request, customer data is returned or deleted subject to product capabilities, backup cycles, security needs, and legal retention duties.
8. Transfers and audits
International transfers use lawful safeguards where required. We will provide reasonable compliance information and support proportionate audits, subject to confidentiality, security, scope, and cost controls.
Privacy enquiries: hello@biznable.com.